Payment Policy

Payment Options

We accept the following secure payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, Maestro
  • Digital Wallets: Apple Pay, Google Pay

How to Pay

At checkout, select your preferred payment method. Enter the required details and confirm your payment. After successful processing, you will be redirected to a confirmation page and receive an email with your order details.

Currency and Taxes

  • All transactions are processed in GBP (£).
  • Prices shown at checkout include UK VAT where applicable.
  • No hidden fees. Any delivery charges appear at checkout before payment is completed.

Security

  • All transactions are encrypted using SSL technology.
  • Payments are processed by PCI DSS compliant providers.
  • We do not store your complete card information on our servers.

Refunds

  • Refunds are always issued to the original payment method.
  • Processing time after approval: up to 7 business days.
  • Your bank or payment provider may take 3 to 10 business days to credit funds back to your account.

Disputes

  • If you experience a payment issue, contact our customer service first so we can resolve it quickly.
  • If you initiate a chargeback, we will provide evidence of your transaction to your bank or card issuer.

Governing Law

This Payment Policy is governed by the laws of England and Wales. You agree to the exclusive jurisdiction of the courts of England and Wales for disputes related to payments.

Company Information

  • Website Name: Clokato
  • Website URL: https://clokato.com
  • Customer Service Email: info@clokato.com
  • Customer Service Phone: +44 07384541499
  • Company Address: 128 City Road, London EC1V 2NX, United Kingdom
  • Company Number: 16517761
  • Customer Service Hours: Monday through Sunday, 9:00 AM to 5:00 PM (BST)